Homepage Forums Scouts BSA Downloading the latest Eagle Scout Service Project workbook

  • This topic has 68 replies, 1 voice, and was last updated 1 week ago by ruthieyt18.
Viewing 64 reply threads
  • Author
    • #37644

      Does anyone else have issues trying to save/open/download (anything!) the Eagle Scout project workbook?

      I have tried on four different computers, and have the latest version of Adobe Reader, but still cannot get the document to open:


    • #37649

      It would not open in my web browser. I had to download it and open it in Adobe Reader.

      I strongly recommend that your scout save the .pdf for his workbook and other files like the Eagle application in his own dedicated folder on your family’s PC. He should rename any downloaded documents with his initials in the name.

    • #37650

      The PDF downloaded fine for me. There are four things you can try:

      1. Left-click on the file link
      2. Right-click on the link and then select “Save as”
      3. Right-click on the link and then select “Open in new window”
      4. Open any document folder in Windows, click a blank area in the address bar, and paste “http://www.scouting.org/filestore/pdf/512-927_fillable.pdf”

      It’s a 3MB file, so if you have a particularly slow Internet connection, it may take a while.

      • #53144

        Thank you for the instructions, Tim! It worked great! Finally got it to download after many attempts.

    • #37656

      Tried them all 🙁

      Would love for my scout to be able to save the PDF on his computer, but if he can’t even open the file, he’s stuck.

      Why can’t it be a downloadable file?

    • #37657

      … and I have updated to the latest version of Adorable Reader on all four computers (both PC and Mac)

    • #37740

      My issue is resolved. Although I tried it on several computers, I didn’t think to try it in different browsers. I was unable to download it using Chrome, but could do so using IE. Go figure – the one browser I absolutely refuse to use…

    • #39725

      I keep getting the same information that Susan got. I can’t open it in Chrome, Internet Ex. or Foxfire. This is so frustrating! I’ve tried to open it for two days and ran the Adobe updates at least a dozen times.

    • #43310

      I received the same error message.

    • #43572

      I’m getting the same message. Why is there no answer yet on this site? People from May 20 and July 20 indicated the same issue. I can’t open from IE, Foxfire, or Chrome.

    • #43573


    • #43574

      It sounds like Adobe Reader isn’t set as the default PDF application in any of your web browsers. To fix that in Firefox, click Tools | Options | Applications, and make sure that Portable Document Format (PDF) and Adobe Acrobat Forms Document are both set to open with Adobe Reader.

      If that doesn’t work, here’s one more suggestion: launch Adobe Reader on your computer and click File | Open. In the File Name box, paste “http://www.scouting.org/filestore/pdf/512-927_fillable.pdf” (without the quotes) and then click Open. It’ll take a minute for the 3MB file to load.

    • #44928

      I was having the same problem and just figured it out! Maybe this will be the solution someone else needs…
      Right click on Adobe Reader
      Click Properties
      In the Compatibility Tab, choose “Run this program as an administrator”

    • #46400

      This is still a problem. I used Chrome to download the file, as instructed. Then opened the file to find the “Please wait” screen noted above. Only when I saw Susan’s post about using IE, did I try that, and had success.

      BSA, this can’t be so hard to fix. Surely someone can figure out a way to post a version of this file that can be downloaded successfully by the world’s most ubiquitous browser. This does not speak well for the technical prowess of the BSA.

      My Eagle candidate is finding it a little harder to be proud of an organization that forces him to use an antiquated browser to access their stuff.

    • #46522

      Many of the problems reported in this thread are likely due to a Web browser not playing nicely with Adobe Acrobat Reader (or not at all in the case of Chrome). By default, Chrome, Firefox, Internet Explorer, and Safari use built-in PDF viewers which are not capable of displaying the Eagle Scout Service Project Workbook. Even if Adobe Reader is installed, a browser may still be using its built-in, “lightweight” viewer.

      So, what can be done? The quickest solution is to save the PDF file to disk WITHOUT trying to open it in a Web browser or any other program. How? As a wise sage once said: “When all else fails, follow the directions.”

      Here are the instructions posted on the “Eagle Scout Service Project Workbook Procedures” page for PCs:

      “Ensure you have Adobe Reader 9 or later [installed].” [Adobe Reader DC is the latest version.]

      “Right click on this workbook link: Eagle Scout Service Project Workbook, No. 512-927.

      “Once the dialog box appears, click on “Save target [or link] as…”

      “Another dialog box will appear for you to name your “Save As” file and to choose where you would like to save it.

      “Once you have saved the workbook to your computer, open Adobe Reader. From within Adobe Reader, click on “File,” click on “Open,” enter the saved file name, and then enter or click “Open.”

      If Adobe Reader has trouble opening the saved PDF, the file might be corrupted. Try saving it to disk again.

      Why all the problems? The “Eagle Scout Service Project Workbook, No. 512-927” is a complicated, fillable PDF document. It was produced with Adobe LiveCycle Designer and recent versions of Adobe Acrobat Reader seem to be the only free PDF readers that will handle the document properly. (I typically use Foxit Reader, and while Foxit opened the PDF, the formatting was off and not all of the features worked.)

      Since following the posted instructions achieves the desired goal of saving a copy of the Eagle Scout Service Project Workbook, any problem a browser has displaying this PDF is, I think, best ignored.

      Regarding @Mark’s post, which I recognize was written in frustration, the BSA’s “technical prowess” is not an issue here. Instead, the main issue is the “prowess” of a browser’s built-in PDF viewer. Another issue is that the “world’s most ubiquitous browser” is not compatible with Adobe’s PDF plug-in (See tinyurl.com/na9vr4y), while Firefox, IE, and Safari are compatible. Unfortunately, the new Edge browser in Windows 10 is also not compatible.

      Finally, I hope that @Marks’s Eagle candidate will read this post and, understanding that he was not being forced by anyone to use “antiquated” software, will continue to be proud of the BSA.

    • #48386

      UGH, After numerous failed attempts, many late nights, 3 crying fits, and clumps of hair pulled out, while trying to download the newest version of the Eagle Scout Service Project Workbook, I stumbled across this website. Logged onto scouting.org using INTERNET EXPLORER and Workbook downloaded in a matter of seconds, thank you all so very much for your input 🙂

      • #190153

        I am highly embarrassed by all the people blaming BSA for something they are providing as a courtesy: (There used to be numerous scanned PDFs out there that you could not fill out online at all before.)
        1. You can always do it by hand on a printed copy.
        2. Chrome is the issue. Anything related to google and Chrome do not play nice with many things. I stopped using years ago. While Internet Explorer is not a good choice due to hacking and viruses, Firefox can usually open everything that IE can and that Chrome can not.
        3. Follow directions. These same rules apply to many forms you must fill out online with Adobe. Download and save as your name BEFORE filling out. As many forms if you fill out first online and then try to save, you will lose the information you just entered. Save, open up enter scout’s name, save again, close, then reopen to make sure your saves are working BEFORE allowing scout to fill it in.

    • #49022

      BSA could certainly help with this issue.

      I understand that the file was written for Adobe Acrobat Reader and was written using a particular version. So the stars have to line up “just right” to have flawless usability. And moments after it is published it is out-of-date because someone in another galaxy has “revised” their browser, or operating system.

      So why can’t BSA publish the file using several different formats? The primary one, with the most bells and whistles, being Adobe? USScouts.org uses two different formats for accessing the most up-to-date Merit Badge worksheets and requirements. The web site allows users to select either a Word or PDF format.

      In today’s day and age of computers and so many different flavors of web browsers and operating systems, this would seem a logical fix for users having so many problems accessing the file. I did not have any problems getting the file downloaded, however, my printer does not play nice with Adobe. It will print 3/4 of a page and the rest will be printed on a new page. Much fun and time has been spent trying to get the file to print out properly. This would not have been an issue if the file was in a Word format.

    • #49539

      Completing this form has to be one of the most frustrating requirements of the past 10 years. There has to be an easier way.

    • #49795

      Having all the same issues and have tried multiple computers, multiple browsers and with no luck. My son had the document and had been able to use it. He tried to open it yesterday and now he is unable to open it to edit it. Opening and sustaining access to the workbook should not be the most difficult part of earning Eagle. Come on BSA, figure it out!!!!

      PS: STILL can’t back to the workbook and sadly, did not print it out thinking it would have to be reentered. Assuming, of course, that it can EVER be opened.

    • #51959

      I am fascinated as well and it looks like you BSA have not resolved the issue with adobe reader and the http://www.scouting.org/filestore/pdf/512-927_fillable.pdf. This is something that by now should have been taken care of as I am seeing posts well into 2015 and it is now the 4th month of 2016 a full year later.
      I have tried multiple times and my son has tried multiple times to no avail. Please just put a regular pdf up of the workbook without the fillable file option and we can fill it in with our own computer systems and have peace of mind that we are retaining the information once we have it and/or receiving the information in the first place.
      In a regular business this would not be allowed to go on this long, we are committed to your organization and I would guess most of us are also financial donors to Friends of Scouting and to the organization, why would you frustrate your most committed contributors now or ever? Please make it a point to correct this issue.

    • #51989
      John Marsh

      My son too has had enormous difficulty filling this out. It is buggy and hard to use and makes an undue additional burden especially for scouts with dyslexia. When he had to modify his project he basically had to (slowly) re-enter all the data again because it was locked up. BSA needs to fix this and make it easier…I agree an opne standard is the way to go.

    • #53551
      Bill Berklich

      It’s not a BSA fault. You need to set Adobe to NOT open in protected mode. My son struggled with this for about a year before o finally figured it out.

    • #53652
      Jacob Knowles

      I have downloaded, filled out and saved the .pdf file with no problems, however it does take awhile to load, especially when opening on a Mac instead of my Windows computer. But, here’s my problem. I added 5 pictures in the PROPOSAL section of the workbook-no problems. When adding pictures to either the PLAN section or the REPORT section, they come in rotated counter-clockwise. There is no rotation tool. I even saved a copy of the pictures rotated to see if it would make a difference. The only thing I can do when clicking in that area is replace the picture or delete it. Some do import facing the right direction. I don’t know what the difference is between the two .jpg files to cause this.

      I am also frustrated with the fact that you cannot re-order any steps to the processes if you want to add something or rearrange something. Same with the pictures.

      I have tried on several browsers and on both a Mac and a PC. Please help. I don’t want to publish it with my pictures sideways. I did learn, though to compress all my .jpg before adding and that helped with the file size.

      Jacob soon to be Eagle scout if the software will cooperate.

    • #53699
      Joon Kim

      I cannot open the file after I had downloaded it. When I went to go see if I could open it and print it, it came up with a cant open message. Help… This is important to me, since I am very close to being Eagle.

    • #53784
      Dan Olson

      Ten years ago the project application was a Word Document. It was easy to use compared to the current form. It used to be a better planning tool when it was only two sections instead of the current three sections. Scouts don’t fill out the “Final Plan” until they are done with the project. That progress.. I guess.

    • #54047

      Hello All,

      The link works great. Just follow instructions as posted.
      Make sure you save the file, then open Adobe, OPEN THE FILE FROM ADOBE.
      While in Adobe Reader, click on “File,” click on “Open,” enter the saved file name, and then enter or click “Open.”select “file” from menu bar, select “open” the select 512-927_fillable.pdf

      From Scout website….
      Eagle Scout Service Project Workbook Procedures

      For PC Users
      From the Advancement Resources page:
      Ensure you have Adobe Reader 9 or later
      Right click on this workbook link: Eagle Scout Service Project Workbook, No. 512-927.
      Once the dialog box appears, click on “Save target [or link] as . . .”
      Another dialog box will appear for you to name your “save as” file and to choose where you would like to save it.
      Once you have saved the workbook to your computer, open Adobe Reader, From within Adobe Reader, click on “File,” click on “Open,” enter the saved file name, and then enter or click “Open.”

      • #56885

        THANK YOU for this post; it’s the only thing that worked after struggling for days to get the link to download. Thank you for suggesting right-clicking on the link and saving the link to my desktop. It then opened up in Adobe Acrobat Reader without a hitch. Thank goodness!

    • #55526
      Shelley Baranet

      We got the workbook downloaded (the most frustrating thing ever). BUT we are having a problem with editing. My son entered the wrong amount for the “How much was spent?” he went back to correct it and now it will not accept any amount (it now blank). Anyone know why and how to fix it? We need answers ASAP. He want to go in front of the board August 22 and our council requires the workbook be turn a month prior.

    • #55725

      This does not work on Mac systems. I have no problem on an hp computer, at work but at home it is impossible to get this to download. Extremely frustrated that this is not user (of all types of computers) friendly!

    • #56660

      Has anyone had any trouble adding a row to any of the charts in the Project Plan? I have more items to list but am limited by what appears to be a locked chart.

    • #56662

      Have not done that, I have just added and additional page.

    • #57293
      Patrice Kuby

      The site does not work properly. Internet Explorer is a waste. I suggest staying off BSA site. Go to an outside site to print the form and hand write. This gives your scout enough room to write whatever he feels needs to be listed or said. Scan it and upload the document. Sometimes technology isn’t the best way. My son was very frustrated with what he couldn’t write.

    • #58007

      Need a little help please. My son finished his project and was able to do the work plan and final plan with pictures and get signed off. Now he’s trying to write his final report is can’t get the pictures to insert. We’ve tried adobe pro and adobe reader dc – no luck. Any suggestions?

      • #58012

        Put the pictures in a separate document, print it separately, and staple to the end of the report.
        In the body of the report he could type something like “see pictures in appendix.”

        Do not let flawed tech get in the way of your son communicating his pride in his work.

    • #58064

      My son (finally? FINALLY!) downloaded and started filling out his Eagle Scout Service Project Workbook earlier this week. He got it from National’s website and by following the instructions has had no problems so far. He’s only gotten into the proposal phase at this point but hasn’t had any issues adding additional pictures or with downloading, opening or saving files. Hope that it continues to go well.

    • #59209

      Секс-галерея порно и секс фото с зрелыми дамочками

    • #59351


      <b>Click Here :: Download The Edge of Seventeen
      <b>Click Here :: http://bit.ly/2eTmdhN </b>


      Watch New!! <b>Hacksaw Ridge
      </b> Putlocker Online Free, Download Ouija: Origin of Evil
      , Full-Lenght <b>Miss Peregrine’s Home for Peculiar Children
      </b> Film, <b>Ouija: Origin of Evil
      </b> Torrent Download, streaming vf Free best DVD Watch/Download – <b>Boo! A Madea Halloween
      </b> Full Movie 720p 1080p Solarmovie Viooz Megavideo putlocker megavideo Vimeo Youtube Dailymotion NETFLIX HULU Online Bingvideo.Watch NOW!! <b>Fantastic Beasts and Where to Find Them
      </b> English Online Free, <b>Elle
      </b> English Full Movie, <b>Miss Peregrine’s Home for Peculiar Children
      </b> Full Movie Free Streaming Online with English Sub<b>Nocturnal Animals
      </b>s ready for download, Nocturnal Animals
      , <b>Trolls
      </b> 720p, <b>Jack Reacher: Never Go Back
      </b> 1080p, <b>Nocturnal Animals
      </b> BrRip, <b>Miss Peregrine’s Home for Peculiar Children
      </b> DvdRip, <b>Trolls
      </b> CapRip, <b>Bleed for This
      </b> Telesyc, <b>Trolls
      </b> High Quality….
      #Shut In
      Solarmovie #Ouija: Origin of Evil
      Viooz #The Edge of Seventeen
      Megavideo #Elle
      putlocker #The Edge of Seventeen
      Vimeo #The Accountant
      Youtube #Almost Christmas
      Dailymotion #Inferno
      NETFLIX #Billy Lynn’s Long Halftime Walk
      HULU #Inferno
      Mirar Ver <b>The Girl on the Train
      </b> Online Completo Películas Gratis

      Full Free Watch <b>Fantastic Beasts and Where to Find Them

      <b>Bleed for This
      </b> (Official) Movie Online Full/Free HD <b>The Girl on the Train
      </b> Free Neither one of the it was Easy to “<b>Fantastic Beasts and Where to Find Them
      </b> Online Putlocker” Watch <b>Boo! A Madea Halloween
      </b> Online Free Putlocker this is how now all are lookin to watch <b>The Love Witch
      </b> full entertainment animated movie that now wel all can enjoty bu followinf 5 simple steps. this is ver strange that IMDB and rottone toamto is now goint to released amazing website for media to download and watch <b>Elle
      </b> full movie now in very simple steps.

      * It is very easy and simple movies to access
      * You can click the link above to watch <b>The Edge of Seventeen
      </b> full movie online
      * This movie is very high quality and NEW-FILM-FILM licensed you can Download or Watch
      * Thank you so much for visiting
      * and don’t forget to bookmark and visit again my home website for update watch NEW-FILM release movie
      * Enjoy watching and having fun

      Watch NOW!! <b>Ouija: Origin of Evil
      </b> Online Free, Watch <b>Trolls
      </b> Full Movie, Watch <b>Billy Lynn’s Long Halftime Walk
      </b> Full Movie Free Streaming Online with English Subtitles ready for download, <b>Manchester by the Sea
      </b> 720p, 1080p, BrRip, DvdRip, High Quality.

      Watch <b>Billy Lynn’s Long Halftime Walk
      </b> full If you clew up for Plaything TV, you can watch the demonstrate Sling app, which you can download for Free in the App fund or the <b>Hacksaw Ridge
      </b> Act fund. There’s also a Plaything app for Linkage contestant, ZTE and XBox One. Emit here for a flooded tilt of congruous devices.

      The service’s Unsurpassed of Resilient TV case and Individual of Active TV beta package apiece outgo a period. But if you’re hunting for a way to watch the broadcast for free, you can do so with Sling’s Free 7-day tryout.
      Here’s how to get up:

      Watch Stream Online <b>The Accountant
      <b>Billy Lynn’s Long Halftime Walk
      </b> Watch Online
      <b>Boo! A Madea Halloween
      </b> For Free Online
      </b> Free Online
      Watch <b>Almost Christmas
      </b> Online Putlocker
      Watch <b>Manchester by the Sea
      </b> Online Viooz
      Watch <b>Billy Lynn’s Long Halftime Walk
      </b> Online Megashare
      Watch <b>The Accountant
      </b> Online Free
      Watch <b>Trolls
      </b> Online Free Viooz
      Watch <b>Almost Christmas
      </b> Online Free online <HD> Putlocker | Watch or Download <b>The Girl on the Train
      </b> Full Movie. Watch <b>Shut In
      </b> english Full Movie, <b>The Edge of Seventeen
      </b> English movie Online,Watch Fantastic Beasts and Where to Find Them
      , <b>Bleed for This
      </b> Online DVD Rip Full Movie, <b>The Girl on the Train
      </b> DvdRip With English Subtitles, uploader Video on Dailymotion,youtube,putlocker,vidbull,cloudy,vodlocker free download now.Almost Christmas
      Movie Download Full. Watch <b>Miss Peregrine’s Home for Peculiar Children
      </b> Download Full Movie. Watch Putlocker <b>Bleed for This
      </b> Full HD/HQ Movie
      Watch <b>Doctor Strange
      </b> Full Online Movie,.Miss Peregrine’s Home for Peculiar Children

    • #59610

      Бесплатная эротика и секс фото галереи

    • #61809
      George OSullivan

      Internet Explorer worked. Struggled with Chrome and Firefox. Couldn’t get either to work.

    • #62259
      Jeremy Adair

      I was getting an error message when opening the file, and the issue had to do with Adobe Reader. The website says that you need 9 or later, and I had a version of 10, which would not open the file. Adobe DC opens the file when it is saved via either IE or Firefox

    • #63222

      I have no trouble downloading and filling the workbook. My issue has been saving what I enter. Sometimes it sticks, and sometimes it doesn’t. My son has lost HOURS of work entering and re-entering information, pictures, and answers that just aren’t there when he pulls the “saved” file back up again. The whole document isn’t lost, just pieces of it. SO FRUSTRATING!!

    • #63523
      Doug Davila

      I’m a very frustrated Mac user. We can download and edit the file, but get display error messages when we try to email the form. This is really frustrating and basic tech that should work. The boys don’t need issues like this compounding the work that goes into an Eagle project. Anyone get this thing to work?

    • #63853

      Why is it so ridiculously impossible to get this workbook to open. Is it to test the worthiness of the candidate? If so he is a better human than I because it is driving his Mother insane. My Scout was unable to get this workbook to open so he asked me to give it a try. My older son did not have this nonsense with his Eagle workbook. I have a Mac and my son a PC both with updated Adobe. Would it be possible to come up with an easier download process because this is truly a test of faith and perserverance.

    • #72654

      So, I’ll start with the fact that I’ve encountered the same problem and I’m using a MAC. I was never able to click on the downloaded file and have it open.

      FIX: I was able to open Adobe and choose FILE > OPEN and find the file and open it without any issue.

      Not sure I can explain the logic or technical reasoning behind it. But, like many, sometimes I don’t need to know how the sausage is made! 🙂

      Good luck

    • #75105

      Still an issue. Yes, it is a BSA problem. I use/open/edit 10-50 .pdfs daily. NEVER had a problem with any of them saying I am out of date and not opening. We have done 2 prior Eagle projects without a problem…now the newer form is killing us. My son had to try to do his Troop board of review off the a computer since we couldn’t print. We can pull up and edit the file, but we can not print for the same warning/problem.

      Yes, I have loaded from an already open Adobe. I have mailed copies to myself for other computers to open. I have saved on a jump drive and tried other computers. I have saved to the cloud to pull on other computers…always the same. Therefore, this IS an issue unique to the BSA form…not to a computer/browser/etc. It may be a complex document but either make it work or make it less complex!

      BSA FIX THIS!!!

    • #76235

      We were able to get the pdf to download eventually and save – we had to follow the directions exactly. Our issue now is sending the dang thing! We have been trying for DAYS to email it to the Scoutmaster for approval. You can’t just print it, because if you type a lot, it does not all show up in the field. Every time we email it (Chrome, Firefox, saved to Google Drive, saved to thumb drive, burned to disc, IE… Everything!) we get the same error that the file cannot be opened.

      WHAT’s THE DEAL!?!

      He would rather fill out a paper form 900 times than spend days and days trying to send this electronically, and we were told it HAS to come in electronically. There is no paper form anymore.

      HELP! What can I do?!

    • #76604

      This is one of the most frustrating pieces of the advancement process I’ve ever had to deal with. The Fillable PDF has a host of issues, most notably:
      a) It is not sendable via email to many types of computers
      b) It is not compatible with my laptop, a Chromebook
      c) It cannot be edited from multiple locations, and different versions being saved creates all sort of hassles
      d) Formatting on the document itself sucks
      e) It is quite unique, acting like no sort of file I’ve ever dealt with

      BSA is an organization with millions of dollars and millions of members, yet it cannot bring one person to bear to create word document, or google doc that is compatible with most computers? I mean, Word is compatible with most everything!

      BSA, c’mon. You’ve wasted hours of my life on a form, hours I could’ve put towards something constructive.

    • #76788

      Now, the scouting.org/filestore/pdf… only goes to the http://www.summitbsa.org front page. Really, BSA? You can’t make this stuff up.

    • #76914

      This form is the biggest pile of garbage I’ve encountered in decades of scouting.

      We downloaded the silly thing. Did a save as. Filled in SOME of the fields. Some fields like “project name” were unable to be filled. Submitted it to my sons scoutmaster for first review and got his comments. Now we’ve gone back in to try and make edits and NONE of the fields are editable. Not a single dern one of them.

      BSA! You must do something to fix this trash. Months and months of people complaining and you do nothing?!?


    • #80882
      Irene Harris

      2018 and the document is STILL horrible to download. Maybe this should be an Eagle project for someone to fix…

    • #81714

      yes, same issueI have the latest version of adobe acrobat reader but can’t download the eagle project file
      did you find a solution?

    • #81718

      Bryan on Scouting is the BEST scouting information website

      Downloading the BSA Eagle Project Workbook is a BIG problem, and it is a BSA problem.

      I download fillable PDF all the time, no problem, I have latest version of Adobe reader and acrobat but the BSA link to download the eagle workbook keeps defaulting me to “download the adobe reader 9.0 or higher” which I tried and confirmed I have version 10. Very frustrating.

      I found 2 workaround options:

      1. Using IE, set your security to Medium, and you might get lucky and be able to download. I did.

      2. There are some non-BSA websites that provide an easy download of the BSA eagle project workbook. I found 2 and downloaded one, the workbook was exactly the same as the BSA workbook at this site https://eagle-scout-project-workbook.pdffiller.com

    • #85092
      Randy Olinger

      The root cause of this issue is that this is not a normal PDF file, but an Adobe fillable form. These are only (and I do mean only) usable on the proprietary Adobe Reader software which is written for Windows PC, and might actually work on Mac’s, I don’t know. Many systems and sub-systems use open source PDF readers, but they do not have the proprietary code to open and manage the files. Google Chrome is one such case, but it could happen in Firefox as well if you don’t have the proper plug-in set up. Plug-ins compound the problem because they trick the browser into trying to open it in a tab, rather than downloading it and opening it with the native software. All in all, it is a support nightmare.

      Don’t even try to open it using a freely available and open source OS like Ubunty or Fedora.

      Bottom line, you are stuck with it until the BSA recognizes the problem and takes steps to let the form out in a more open format, like RTF (Rich Text Format). Until then, your best bet is to DOWNLOAD the file (don’t just click on it) and save it somewhere on your file system. (Like you Documents folder). Then, navigate to that folder in explorer and double click the file. This should open it in the native Adobe Reader program.

      Good luck!
      Randy Olinger

    • #88765
      Lewis Ridgeway CPA

      Yes,, it is the biggest pain in the neck ever, even simply trying to find it took an excessive amount of time. I am still unsuccessful in downloading it.
      I have tried two different browsers, (Chrome and Microsoft Edge) I have downloaded the very latest Adobe Acrobat ( version 10) and I am still getting a message that I need to download the latest version of Adobe.

      This website suffers from to much data and not enough information !!!!

      Lewis Ridgeway

    • #107125
      Kevin Burns

      I am wondering why the BSA chose to use a proprietary system (ie Acrobat)? There are other non-proprietary ways to make a fillable PDF form. I am a Troop Advancement Chair and our town school district is fortunate enough to have a fantastic 1 to 1 computer policy, so every student in the system from Grades 7-12 is given (loaned) a laptop by the district. So all of our Eagle candidates have their own laptop, which they can’t use for their Eagle Workbooks because the school system does not load any Adobe products on their computers, and they can not downloads apps on their own. It is unbelievable given the current state of technology and everything being in the cloud and moving away from desktop applications that this form is stuck in a proprietary system not available to all.

    • #112955
      Cindy Upah

      Help! I have been able to get it to work to have my son fill it in, but it will not print. When I try to open it on any other computer, I get the error message that I need the most up to date Adobe Acrobat, which I have. Even his leaders cannot open the form to sign it digitally. This is so frustrating. He spent hours of work getting his proposal done in this, and the council doesn’t want a hand written form. What are we supposed to do?

    • #114121
      Mark Barton

      Even if you download it and then run the latest Adobe Acrobat DC reader on Mac or Windows, we still fight with entering data in the costs table, where the form refuses entry of numbers until you close and reopen the PDF for each cell. Once the photos were added the file was over 25MB and could no longer be emailed for review. A style guide would be more practical than asking scouts to document their project in a proprietary Adobe form. I’m ok with the contact sheet being a normal PDF form, but the whole project workbook does not make sense as a single form.

    • #115667

      It’s terrible that they are requiring Adobe. Just give me a standard PDF. Hopefully my son’s computer can open this terribly made file as I can’t on my machine (Adobe is not an option on my Linux box).

      I tried the 3rd party site and I was able to get it to open, but it looks like I need an account and send in payment so I can save the file. I didn’t want to change anything, just save it in something I can use!

    • #119658

      we have downloaded the form and filled it all out. my son has lost all of his work once so far b/c of issues with saving it. Now the form is about 90% done and the form will not save. we keep getting an error msg that says ” unable to save document. bad file handle”. I have not been able to find any way to resolve this. anyone encounter this problem?

    • #125314
      Ethan Kilian

      I haven’t had a huge problem downloading or entering info in the pdf. However, I’ve just finished my proposal, and all I want to send is the information pages (I want to leave the rest of the workbook out, including the contacts page). However, apparently you have to do an annual subscription to extract pages, which costs 12 or 13 dollars a month – 150 dollars a year! I’m not happy with the BSA right now, as I’m trying to get this done fairly quickly (I just turned 17).

    • #129778
      Troy Brindle

      We had to use Internet explorer. Save often.

    • #139702
      Mark P. Clemons, MD

      Being a leader for 22 years, I don’t understand why downloading the Eagle Scout workbook needs the skills of an IT professional I see this has been going on for at least 4 years. No excuse for not fixing this. None.

    • #176727
      J Morrison

      Not working here with firefix, IE, or chrome. Scout truied multiple times and adove says it is the most current…. Frustrated scout and now frustrated parent. Maybe this has not had enought time for them to address the problem yet, after all it has only been 2.5 years sine this thread.

    • #195132
      Tess Johnson

      Same problem. Now 3 years.

    • #196023
      Todd Fromme

      Unbelievable. Son had it done…hours upon hours of work, and the entire file is now gone. Wow.

    • #240821

      I would be *so* much better if the guys who made scoutbook.com could quickly convert this awful PDF into a website. What do you think, BSA?

    • #260136
      Tony Sokolik

      I still can’t believe that nobody at National can get a real copy of Adobe Acrobat and make the workbook something that can be read on mobile devices too. They can’t find $150 in their budget, or even a willing volunteer with Acrobat to create this as a real standard PDF that can be read on any device. Barring that an IOS and Android app would be helpful or just a form in Scoutbook as previously stated that could be tracked there. Almost anything but this cheap lazy thing they keep putting out there would be better.

    • #285031

      Same issue as others. Yes I right clicked, did save as and the file still comes up with the “stub file” below:

      Please wait… If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/

      BTW I get that stub message IN adobe touch reader (the new version for Win 10) and that’s after saving the file.

      This is not a good process. It’s user-hostile and if I right click and save the file I expect the file. All I get is the stub file (up above)

      I’m opening in Windows 10 and this process appears fundamentally flawed and makes a ton of assumptions that if my computer doesn’t meet them will put me unable to get what I need.

      I was trying to get the form for my non profit group since I”m speaking with an Eagle prospect next week. I’m the potential end group and I needed the “what is an Eagle project”.

      This makes something that should be simple complicated. I expected better and the support instructions up above no longer work at least with Win 10
      At this point I’m sending our board a screen shot… sigh… not quite what I NEEDED

Viewing 64 reply threads
  • You must be logged in to reply to this topic.