Five tips for starting a new Scout unit in an underserved market

Brian CollinsTo grow Scouting, consider looking in communities where Scouting hasn’t yet flourished.

That’s a skill Brian Collins has perfected.

By tapping into underserved markets, this assistant Scoutmaster and district commissioner in the Central Florida Council has started new Scouting units in unexpected places.

New packs, troops, teams, posts, ships and crews enrich communities that need Scouting most — including areas with diverse races, religions and cultures.

In his day job, Collins creates marketing strategies and builds new partnerships. In his Scouting job? It’s a lot of the same.

“I decided to focus on using my professional expertise to identify and cultivate new units by looking at where there might be untapped opportunities — what you might call ‘niche’ or ‘underserved’ markets,” Collins says.

So far it’s working, and Collins’ professional counterpart — Sand Lake District Executive Richard Fallon — has been impressed.

“Brian is one of those leaders every district dreams about,” Fallon says. “He comes up with innovative ideas and goes for it. I’m convinced he spends time driving around the community scoping out unique and underserved areas. I love getting the phone calls where Brian asks: ‘Have we ever started a unit here?’ Because I know there will be one soon.”

So what can Collins teach us? He shares his five tips below.

1. Be open-minded and creative.

When looking for opportunities, start by brainstorming as many types of specialized markets or groups you can think of.

“Think of how markets can be segmented in a variety of ways; groups that have their own specific cultural identity related to nationality, ethnicity, religion, social class, generation, locality … or any other social group that has its own distinct culture which may reside within your district or council,” Collins says.

2. Be patient.

Expect the formation and chartering process to take longer than expected. Patience is essential. Collins says niche markets are typically very open, welcoming and appreciative, but they often aren’t familiar with Scouting or misunderstand its methods.

“In my case, I started the first Islamic Cub Scout pack and Scout troop in my district,” Collins says. “While the parents, elders and community leaders were supportive of Scouting, most thought it was just about camping and outdoor skills. As a commissioner, you will have to do a lot of education and also understand that certain cultures work at different speeds when it comes to introducing and getting approval for something that is new to them.”

3. Do your homework.

Before approaching a potential chartered organization representative, you must have a basic understanding of the culture. It is critical to understand communication styles and cultural hierarchies.

“Certainly, much of this will be learned on the job, and it is OK of you make a few small gaffes along the way, but try to do as much research upfront to avoid blatant insensitivities,” Collins says.

When Collins wanted to started a Scout unit in the local Orthodox Jewish community, for example, he knew that the culture avoids any sort of physical contact with women, including shaking hands.

“Knowing to honor and respect this when appropriate helps avoid embarrassing or awkward exchanges,” he says.

4. Once you start a unit, it’s not over.

Remember, many smaller or underserved markets will not be familiar with the Scouting program. As a commissioner, you will need to educate, recruit leaders and offer extra mentoring.

“In some cases, since everyone — Scouts, leaders and parents — are just learning the ropes, you may actually feel like you’re acting more like an assistant Scoutmaster than a commissioner, and that’s OK,” Collins says.

5. Consider pairing the new unit with another unit.

“One of the biggest factors that helped my new Islamic Scout troop to succeed was the fact that they mentored under an established troop for most of their first year,” Collins says. “As we struggled to find qualified parents, add new boys and build a quality program, having the security and support of an established troop was a real lifesaver.”

The boys and leaders learned from the veteran troop, and the established troop had its eyes opened to a new culture and made new friends. It was a win-win.

“Within the context of the mentoring troop, their experienced boys and leaders mentored ours and took much of the pressure off, allowing us time to jell and build our program,” Collins says.

Need help getting started?

Collins is willing to answer questions you might have about this process. Email him at bcproducer (at) aol (dot) com.


  1. In Cascade Pacific Council (Portland, Oregon) we have a Vertical Scouting model based upon how other Nations provide Scouting. Starting Packs and Crews with a Troop. One Committee and getting into towns that have no Scout units at all. So, now the Pack, Troop and Crew all work together supporting eachother.

  2. We certainly can do better serving under-served markets. And those are not just different socio-economic groups. You mentioned that not everyone is interested in the camping and outdoors programs of Scouting. I think we need to reach out to other interest areas.

    I have met units that specialize in marching band, Native American lore and dancing, STEM, and, yes, even very narrow slices of outdoor sports. I suspect there are many such groups that we haven’t reached or even known about.

    In the spirit of what the new National leadership has said recently, we should find and serve those niche markets. And we should create a program to train thousands of people like Mr. Collins to see the niches and want to fill them. I am ever optimistic.

    • I think your right on there–I’ve recently wrote about that on the LinkedIn page for Commissioners…how we should look beyond religion and other socio-economic groups. (Here is the link to the current article: I’ll be posting a second one today or tomorrow…)

      For example–I’m deep into exploring standing up a new Sea Scout Ship, but finding a cool sponsor/charter organization first, such as Ron Jon, Tommy Bahama, Jimmy Buffett or similar that would capture the imagination of the kids I’d be looking to recruit. With a little creativity and thinking outside the box, there are many ways we can broaden the appeal of and image of scouting to today’s youth!

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